Privacy Policy

This Privacy Statement explains how we collect, use, and disclose your personal information when you use the "ZeeWave service” (that term and “ZeeWave content” are defined in the ZeeWave Terms of Use available at zeewave.tv/terms) or anywhere we display or reference this Privacy Statement. It also explains what privacy rights you have and how to exercise them. Certain functionalities or apps that are part of the ZeeWave service may also provide you with contextual privacy information or choices, in addition to the information and choices described in this Privacy Statement. Please note that this Privacy Statement may be easier to navigate when viewed on your web browser. Contacting Us For questions about this Privacy Statement, our use of your personal information, or how to exercise your privacy rights, please contact our Data Protection Officer/Privacy Office at privacy@zeewave.tv. For general questions about the ZeeWave service, your account, or how to contact customer service, please visit help@zeewave.tv. Information about the specific ZeeWave entity (or entities) that are responsible for your personal information (known as the “data controller” in certain countries) is available at zeewave.com/ corpinfo. Section A: Our Collection, Use, and Disclosure of Personal Information The Categories of Personal Information We Collect We collect the following categories of personal information about you: Personal details: When you create your ZeeWave account, we collect your contact information (such as your email address) and authentication information for your login (such as a password). Depending on how you subsequently set up your account and method of payment, and which features you use, we also collect one or more of the following: first and last name, phone number, postal address, gender, date of birth, and other identifiers you provide to us. Payment details: We collect your payment details, and other information to process your payments, including your payment history, billing address, and gift cards and promotional offers you have redeemed. Purchase information: We collect purchase information such as information you provide to us when you make a purchase with ZeeWave, your purchase history and other products purchased or considered (such as those in your shopping cart), and overall purchase habits. ZeeWave account/profile information: We collect information that is associated with your ZeeWave account and/or ZeeWave profiles on your account (such as profile name and icon, ZeeWave game handle, ratings and feedback you provide for ZeeWave content), “My List” (watch list of titles), “continue watching” information, account/profile settings, and choices in connection with your use of the ZeeWave service. Usage information: We collect information about your interaction with the ZeeWave service (including playback events, such as play, pause, etc.), choices made when engaging with interactive titles, ZeeWave viewing, search queries on the ZeeWave service, and other information about your use and interaction with the ZeeWave service (such as app clicks, text input, page views, time and duration of access, and camera/photo access for QR-code and similar functionality). Advertising information: We collect information about the ads on the ZeeWave service (“Advertisements,” as defined in the ZeeWave Terms of Use) that you view or interact with, device information (such as resettable device identifiers), IP addresses, and information provided by Advertising Companies (such as information about your likely interests they have collected or inferred from your visits to other websites and apps). We use this information to support Advertisements (including behavioural advertisements in accordance with your preferences). Device and network information: We collect information about your computer or other ZeeWave capable devices you might use to access our service (such as smart TVs, mobile devices, set top boxes, gaming systems, and other streaming media devices), your network, and network devices. The information includes: device IDs or other unique identifiers, including for your network devices (such as your router), and devices that are ZeeWave capable on your network; IP addresses (which can be used to tell us the general location of your device, such as your city, state/province, and postal code); device and software characteristics (such as type and configuration), referring source (for example, referrer URLs), standard web browser and mobile app log information, and connection information including type (such as wifi or cellular); performance data such as crash reports, timestamps, and debug log messages; and cookie data, resettable device identifiers, advertising identifiers and other unique identifiers (described below in the section “Cookies and other Technologies”). Communications: If you communicate with ZeeWave (such as contacting customer support via online chat or voice call), or engage in our surveys or feedback requests (such as when you cancel), we collect the contents of such communications. We also collect details of communications that we send you (such as via email, push notifications, text message, or within the ZeeWave service), and information about your interaction with these communications. Where We Collect Personal Information From We collect your personal information from the following sources: Directly from you: When you register with the ZeeWave service, update your ZeeWave account or profile, purchase products or services from us, correspond with us, or respond to our surveys, you may provide (and we will collect) the following categories of personal information: personal details, payment details, purchase information, ZeeWave account/profile information, and communications. Automatically when you use our service: We automatically collect the following categories of personal information in connection with your use of the ZeeWave service: ZeeWave account/profile information, purchase information, usage information, advertising information, device and network information, and communications. From Partners whose products and services you use: We may collect the following categories of personal information about you from third parties whose services you use to access, pay for, or interact with the ZeeWave service (“Partners”): personal details, payment details, usage information, and device and network information. The categories of personal information that Partners provide to us will vary depending on the nature of the Partner and your relationship with them. Our Partners may include your TV manufacturer, internet service provider, streaming media device provider, mobile phone carriers, or other companies who collect payment for the ZeeWave service. For example, Partners may provide us: personal details (such as your email address), device and network information (such as IP addresses, device IDs, or other unique identifiers), or other personal information in order to activate the ZeeWave service, or present ZeeWave content to you through portions of the Partner’s user interface; payment details (such as associated pre-paid promotions and billing information) if they are assisting with billing or collecting payment for the ZeeWave service; and search queries and commands applicable to ZeeWave that you make through Partner devices or voice assistance platforms. From other sources: We may collect the following categories of personal information about you from other sources: personal details, payment details, and device and network information. These sources include: Service Providers such as vendors, agents, and contractors that collect or provide personal information to ZeeWave in connection with services they perform on our behalf (“Service Providers”). This may include Service Providers such as those that: help us determine a general geographic location based on your IP address in order to customize our service and for other uses consistent with this Privacy Statement; provide us with information to secure our systems, prevent fraud, and help us protect the security of ZeeWave and our users; provide us with payment processing services including payment or balance information, or updates to that information. ZeeWave Marketing Providers when you interact with marketing campaigns promoting the ZeeWave service or ZeeWave content (such as our ads on third party services). Please see the “Cookies and other Technologies” section below for details. Third-party sites and forums where we provide support for the ZeeWave service (such as an online support forum for ZeeWave customer support). Publicly available sources such as public posts on social media platforms (for example, where you have tagged ZeeWave in a publicly-available social media post, or shared or liked content we have made available on social media) and other information available through public databases, in accordance with applicable laws. Advertising Companies: We may collect advertising information about you from other sources to support Advertisements, including the following (collectively referred to as “Advertising Companies”): Advertisers that run Advertisements on ZeeWave (“Advertisers”) may provide us with unique identifiers (for example, cookies or resettable device identifiers), demographic information and other information (such as information about your likely interests they have collected or inferred based on your activities online) in order to deliver Advertisements; service providers that facilitate the sale, operations, and management of Advertisements (“Ad Service Providers”); ad measurement companies that support ZeeWave and Advertisers in understanding the effectiveness of Advertisements (“Ad Measurement Companies”); and online and offline information providers to support Advertisements (for example, they may provide us your general location information based on your device’s IP address, such as city, state, and postal code or supplementing information we may have about you with demographic data, or provide us information about your likely interests they have collected or inferred based on your activities online). How We Use Your Personal Information We use your personal information to provide, maintain, improve, and promote the ZeeWave service, and to communicate with you. This involves using the categories of personal information listed above for the following purposes: To provide our service including making personalized recommendations for ZeeWave content that we think will be of interest to you. This may also include personalizing and optimizing the features and functionalities of the service (such as the way in which the recommendations are presented to you), and localizing ZeeWave content relevant to your geography in compliance with our content partners’ licensing terms. We use the following categories of personal information for this purpose: personal details, ZeeWave account/profile information, purchase information, usage information, device and network information, and communications. To administer and operate our business including purposes such as processing payments and any gift cards you redeem, sending transactional communications to you (such as confirmation of subscription start date or information about changes to your account), determining your internet service provider to support network troubleshooting issues, responding to your inquiries and requests, and assisting you with operational requests such as password resets. We use the following categories of personal information for this purpose: personal details, payment details, purchase information, ZeeWave account/profile information, usage information, device and network information, and communications. To research, analyse, and improve our services such as analysing and understanding our audience to improve our services and optimize ZeeWave content selection and service delivery. This may also include processing your personal information in connection with any surveys you participate in. We use the following categories of personal information for this purpose: personal details, payment details, purchase information, ZeeWave account/profile information, usage information, device and network information, and communications. To enable Partner integrations and promotions so that our Partners can promote the ZeeWave service and make it available to you through Partner devices and integrations, based on the specific relationship you have with the Partner. We use the following categories of personal information for this purpose: personal details, payment details, ZeeWave account/profile information, usage information, device and network information, and communications. To send marketing and informational messages including news and promotional communications about our service, new features, available ZeeWave content, and special offers, as well as ZeeWave marketing on third party services. Any of these messages, including ZeeWave marketing on third party services, may be personalized for you or your likely interests. Please see the section “Communication Preferences” below to change your communications preferences. To understand your choices in connection with ZeeWave’s marketing on third party services, please see the “Cookies and other Technologies” section below. Depending on the nature of the message we send, we may use the following categories of personal information for this purpose: personal details, ZeeWave account/profile information, purchase information, usage information, device and network information, and communications. To support Advertisements including to provide, analyse, administer, enhance, optimize, select, deliver, and measure Advertisements. We use the following categories of personal information for this purpose: personal details, ZeeWave account/profile information, usage information, advertising information, and device and network information. We use your personal information to present you with Advertisements. Some of our Advertisements may be behavioural advertisements (“behavioural advertisements” are those that are selected based on information about your use and/or interactions with unaffiliated third party services). Please see the section “Advertising Choices” below to learn about your choices. For safety, security, and fraud prevention including to secure our systems, protect our business, and to investigate, prevent, and detect prohibited or illegal activities and other security/technical issues. We use the following categories of personal information for this purpose: personal details, payment details, ZeeWave account/profile information, usage information, advertising information, device and network information, and communications. To comply with law and enforce the ZeeWave Terms of Use including to satisfy applicable law, regulation, legal process, or governmental request, and to protect against harm to the rights, property or safety of ZeeWave, its users or the public, as required or permitted by law, and to enforce applicable community guidelines. This also includes determining whether and for which ZeeWave signup offers you are eligible and whether a particular device is permitted to use the account consistent with the ZeeWave Terms of Use. We use the following categories of personal information for this purpose: personal details, payment details, ZeeWave account/profile information, usage information, advertising information, device and network information, and communications. Who We Disclose Personal Information To We may disclose your personal information to the following parties: The ZeeWave family of companies: We share your personal information among the ZeeWave family of companies (see help.ZeeWave.com/corpinfo) as needed for the following purposes: to provide our service; to administer and operate our business; to research, analyse, and improve our services; to enable Partner integrations and promotions; to send marketing and informational messages; to support Advertisements; for safety, security, and fraud prevention; and to comply with law and enforce the ZeeWave Terms of Use. Service Providers: We use Service Providers to perform services on our behalf or to assist us with the provision of services to you. For example, we use Service Providers to provide communications, security, infrastructure and IT services, game-related services, to personalize and improve our service, and to process payments. We do not authorize them to use or disclose your personal information except in connection with providing their services (which may include maintaining and improving their services). To help maintain the safety and security of our service and users, we and our Service Providers may monitor and record message content (such as chat functionality) to identify harmful behaviour, security risks, and violations of the ZeeWave Terms of Use and community guidelines. Our Service Providers may process your personal information for the following purposes: to provide our service; to administer and operate our business; to research, analyse, and improve our services; to send marketing and informational messages; for safety, security, and fraud prevention; and to comply with law and enforce the ZeeWave Terms of Use. Partners: If you have a relationship with one or more of our Partners, we may share certain personal information with them to fulfil your requests in compliance with applicable law. For example, depending on what Partner services you use, we may share personal information so that ZeeWave content and features can be suggested to you in the Partner’s user interface. Partners may process your personal information for the following purposes: to administer and operate our business; to research, analyse, and improve our services; to enable Partner integrations and promotions; and to send marketing and informational messages. ZeeWave marketing providers: When we market ZeeWave on third party services, some of those services, as well as the marketing Service Providers that we use to purchase, deliver, optimize, or measure our marketing (collectively “ZeeWave Marketing Providers”) may receive information from us (for example, the steps completed in ZeeWave membership process). Common uses of this type of information are to measure the effectiveness and optimize our marketing campaigns, and to avoid marketing to a device of a person that is already a ZeeWave member. ZeeWave uses contractual and technical measures designed to prevent ZeeWave Marketing Providers from accessing information regarding specific shows or movie title selections you make, URLs you land on, or shows or movies you have watched on our service. We do not share information about title selections of shows or movies you have watched on our service. ZeeWave Marketing Providers may process your personal information for the following purposes: to research, analyse, and improve our services; and to send marketing and informational messages. Advertising Companies: We may disclose certain personal information to Advertising Companies (see definition above) in order to select Advertisements shown on ZeeWave, to facilitate interaction with Advertisements, and to measure and improve effectiveness of Advertisements. These companies may process your personal information for the following purposes: to support Advertisements. Promotional collaborations: We may collaborate with third parties to offer promotions. To fulfil these types of promotions, we and the third parties may use your personal information for the following purposes: to enable Partner integrations and promotions; and to send marketing and informational messages. Corporate transactions: In connection with a reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer personal information provided the receiving party agrees to respect your personal information in a manner that is consistent with this Privacy Statement. We may disclose your personal information in such instances for the following purposes: to provide our service; to administer and operate our business; to research, analyse, and improve our services; to enable Partner integrations and promotions; to send marketing and informational messages; to support Advertisements; for safety, security, and fraud prevention; and to comply with law and enforce the ZeeWave Terms of Use. Safety, security and fraud prevention: ZeeWave and its Service Providers may disclose your personal information to third parties where we reasonably believe disclosure is needed for the purpose of: safety, security, and fraud prevention. Compliance with law and enforcing the ZeeWave Terms of Use: We may disclose your personal information as necessary to comply with applicable law, regulation, legal process, or governmental request, and processing necessary to protect against harm to the rights, property or safety of ZeeWave, its users or the public, as required or permitted by law. We may disclose personal information for the following purpose: to comply with law and enforce the ZeeWave Terms of Use. International Transfers of Personal Information ZeeWave operates from Ghana, as do its Service Providers, Partners, and other third parties to whom we may need to disclose your personal information, as described above. This means that when you use or interact with ZeeWave, your personal information may be transferred to other countries that have different data protection laws than those where you reside. However, whenever we transfer personal information to other countries, we ensure that the personal information is transferred in accordance with applicable data protection laws and this Privacy Statement. Specifically, we use a variety of contractual, technical, and organizational measures as appropriate for such transfers, including data protection agreements, technical protections, and practices to challenge disproportionate or unlawful government authority requests. You can find out more about how we disclose and transfer your personal information internationally here: help.ZeeWave.com/legal/personal-information-international-transfers. Supplemental Privacy Disclosures We provide supplemental information regarding certain aspects of the ZeeWave service in the section “Supplemental Privacy Disclosures for Certain Services” below. Section B: Your Rights and Controls Your Privacy Rights Access, correct, update, or delete your personal information: You have a right to confirm whether we process your personal information and to access and receive a copy of the personal information we process about you. You may also correct or update out-of-date or inaccurate personal information or request that we delete personal information that we hold about you. To request a copy of your personal information, please visit ZeeWave.com/account/getmyinfo. In addition, under the "Account" section of our website, you can access and update information about your account, including your contact information, payment information, and various related information about your account. You must be logged in to access the "Account" section. For information about deletion, removal, and retention of personal information, please see: help.ZeeWave.com/node/100625. Portability and downloading a copy of your personal information: You can request portability of or download a copy of your personal information. If you are the account owner, to download a copy of your personal information go to: ZeeWave.com/account/profile. Objection, restriction, and withdrawal of consent: You can object to or request that we restrict processing of your personal information. If we have collected and are processing your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. Right to complain: You have the right to complain to a data protection authority about our processing of your personal information but we encourage you to first contact us with any questions or concerns. Right not to be subject to automated decision making: You may have a right not to be subject to a decision made solely using automated means, where such decision would have a legal effect on you or produce a similarly significant effect. You can exercise the rights described above when we receive a verified request in accordance with applicable law. Communication and Marketing Preferences Email and Text Messages. If you no longer want to receive certain communications from us via email or text message, please access the “Notification settings” option for the relevant profile within the “Account” section of our website. Alternatively, click the “unsubscribe” link in the email or reply STOP (or as otherwise instructed) to the text message (note: you may receive a confirmation text message in this case). Please note that you cannot unsubscribe from transactional messages from us, such as messages relating to your account transactions. Push Notifications. You can choose to receive mobile push notifications from ZeeWave. ZeeWave will send you push notifications from time to time in accordance with any notification preferences you have set on your mobile device. If you later decide you no longer want to receive these notifications, you can use your mobile device’s settings to turn them off (or via the “Notification settings” described in the preceding section). We also offer push notifications on certain web browsers. If you agree to receive those notifications and later decide you no longer want to receive them, you can use your browser’s settings to turn them off. Matched Identifier Communications from ZeeWave. Some third party services allow us to reach users with online marketing about ZeeWave content or the ZeeWave service by sending privacy protected contact information to the third party. Privacy protected contact information means we use pseudonymisation technologies (such as hashing) to convert the original contact information (such as an email address or phone number) into a value (typically a long alphanumeric sequence of characters) that cannot, by itself, reveal your identity or contact information. The third party compares ZeeWave’s privacy protected contact information with privacy protected contact information in its own database and there will be a match only if you have used the same contact information with both ZeeWave and the third party. If there is a match, ZeeWave can then choose whether or not to send ZeeWave marketing to you on that third party service, and can optimize and better measure the effectiveness of such marketing. You can indicate your choices regarding the Matched Identifier Communications in the “Privacy and data settings” (for the relevant profile) within the “Account” section of our website. Marketing of the ZeeWave service using cookies and similar technologies. To exercise choice around cookies or resettable device IDs collected for marketing of the ZeeWave service or ZeeWave content on third party service, please use the tools described in the “Cookies and other Technologies” section below. Advertising Choices Behavioural Advertising Choices We respect your behavioural advertising preferences, and you can turn off behavioural advertisements at any time by changing the “Behavioural Advertising” setting located in the “Privacy and data settings” menu (for the relevant profile) of the “Account” section of our website. If your behavioural advertisements setting is off, you will still see Advertisements, but they will be non-behavioural advertisements. An option to opt out is not provided in a Kids profile because we do not engage in behavioural advertising on Kids profiles. Digital Advertising Alliance Opt Out Control ZeeWave supports the following self-regulatory programs, which provide additional privacy choices for behavioural advertising: In Europe: European Interactive Digital Advertising Alliance (EDAA) In Canada: AdChoices: Digital Advertising Alliance of Canada (DAAC) / Choix de Pub: l'Alliance de la publicité numérique du Canada (DAAC) In the US: Digital Advertising Alliance (DAA) Cookie Choices Your choices in connection with our use of cookies and similar technologies are described in the “Cookies and other Technologies” section below. Contact and Questions If you want to exercise any of your rights, or have a question regarding our privacy practices, please contact our Data Protection Officer/Privacy Office at privacy@zeewave.tv. Section C: Access to Account and Profiles Sharing your account with others: As a ZeeWave member, if you share your account with others in your household, please ensure that they are aware of and have read this Privacy Statement. This Privacy Statement applies to their use of ZeeWave (except sections that only apply to the member, such as those related to payments). Please note that the member controls the ZeeWave account and all profiles, the information in the account and all profiles, and whether to share (or stop sharing) the account with individuals in their household. If you share or otherwise allow others to have access to your account, they may be able to see viewing information, account information in the “Account” section of the service, and game related information such as chat contents and saved game information. This remains true even when you use the profiles feature. Please note that viewing history, recommendations, “continue watching” and similar information may be made available through various features and user experiences, such as Partner interfaces that are integrated with the ZeeWave service. Profiles: Profiles allow users on a ZeeWave account to have a personalized ZeeWave experience, built around the ZeeWave content of interest to them, as well as separate watch histories. Please note that profiles are available to everyone who uses your ZeeWave account, so that anyone with access to your ZeeWave account can navigate to and use, edit or delete profiles, and information within or associated with the profile (although, as noted above, you can add a Profile Lock PIN on a profile). You should explain this to others with access to your account, and if you do not want them to use or change your profile, be sure to let them know. Profile users may be offered the opportunity to add an email address, phone number, or other information to the profile and will be provided with a notice at the time such information is provided (the “Profile Privacy Notice” applies – see zeewave.tv/legal/profile privacy). Profile Transfers: The profile transfer feature on your account allows you and users with access to your account to transfer an eligible profile from your account to a separate account (including information such as viewing history and recommendations). You can change the setting for this feature in the “Account” section of our website. Account Login Features: You may have the option to use certain account login features, such as email-based or text message-based login, or easier login to the ZeeWave app on certain devices. Please note that any device that is logged into your account will remain logged in unless you log out of those devices (following the instructions in the section below). Removing device access to your ZeeWave account: To remove access to your ZeeWave account from devices that are logged into the account, visit the “Account” section of our website, locate the “Sign out of all devices” option, and follow the instructions to sign out of your devices. Users of public or shared devices should log out at the completion of each session. If you sell or return a computer or ZeeWave ready device, be sure to first log out. If you or other users on the account do not maintain the security of your email address, password, and signed-in devices, or fail to log out a device you sell or return, then others may be able to access your ZeeWave account, including your personal information. Section D: Cookies and other Technologies We, our Service Providers, ZeeWave Marketing Providers, and Advertising Companies use cookies, other similar technologies (such as pixel tags), hashed identifiers, and resettable device identifiers for various reasons. This section explains the types of technologies used, what they do, and your corresponding choices. To choose whether or not to receive cookies and similar technologies, please see the section below “How can I exercise choice regarding these technologies?” Cookies and Similar Technologies, Pixel Tags, Hashed Identifiers, and Resettable Device Identifiers Cookies are small data files that are commonly stored on your device when you access websites and online services. The text in a cookie contains a string of numbers and letters that may uniquely identify a device and can contain other information as well. This allows the web server to recognize your browser each time it connects to that web server. We use other technologies such as browser storage and plugins (for example, HTML5, IndexedDB, and WebSQL). Like cookies, these other technologies may store small amounts of data on a device. Pixel tags often work in conjunction with cookies. In many cases, declining cookies will impair the effectiveness of pixel tags associated with those cookies. We may also create, use, and disclose hashed identifiers. As described above, hashing is a process of converting the original contact information (such as an email address or phone number) into a value (typically a long alphanumeric sequence of characters) that cannot, by itself, reveal your identity or contact information. If you use a ZeeWave app (such as the main ZeeWave app) on a mobile device, tablet, or streaming media device, we may collect a resettable device identifier from your device. Resettable device identifiers can be used like cookies and are found on many mobile devices and tablets (for example, the “Identifier for Advertisers” on Apple iOS devices and the “Google Advertising ID” on Android devices), and certain streaming media devices. Why Does ZeeWave Use These Technologies? We use these types of technologies for various reasons, including to provide our service (for example, by making it easy to access our service by remembering you when you return); to administer and operate our business, to research, analyse and improve our services (for example, to improve site performance, monitor visitor traffic and actions on our site, and to test the effectiveness of our user interface); to send marketing and informational messages (for example, to deliver and tailor our marketing, and to understand interactions with our emails, marketing, and marketing on third party services); to support Advertisements; for safety, security and fraud prevention; and to comply with law and enforce the ZeeWave Terms of Use. These technologies enable ZeeWave Marketing Providers to collect personal information (such as the pages you visit and device and network information) when you use our services, and ZeeWave Marketing Providers may also collect information about your online activities over time across different websites. We use pixel tags in our emails to understand how members interact with our service. Our use of pixel tags helps us understand when links within messages are clicked, or the emails are opened. ZeeWave uses hashed identifiers and resettable device identifiers to display marketing for our service or ZeeWave content on third party services, to support Advertisements (including delivering Advertisements to you), and for analytics and optimization purposes. How can I exercise choice regarding these technologies? To exercise choice regarding cookies For more information about cookies set through our service and to exercise choices regarding cookies, click here. We do not currently respond to web browser “do not track" signals. To exercise choice regarding hashed identifiers for ZeeWave Marketing To exercise choice regarding ZeeWave’s use of hashed identifiers for ZeeWave marketing communications on third party services, please configure the appropriate setting under Matched Identifier Communications in the "Privacy and data settings" (for the relevant profile) within the "Account" section of our website. To exercise choice regarding resettable device identifiers To exercise choice regarding ZeeWave’s use of resettable device identifiers (for marketing the ZeeWave service or ZeeWave content, or as used to support Advertisements), please configure the appropriate setting on your device (usually found under "privacy" or "ads" in your device settings). If you choose not to allow this, you may still see marketing messages promoting ZeeWave and Advertisements on that device but it will not be selected based on the use of a resettable device identifier. Note that your choice regarding the resettable device identifier is specific to that device. To exercise choice regarding other similar technologies In addition to any choices we may offer you in the ZeeWave service, there are several ways to exercise choice regarding technologies that are similar to cookies, such as browser storage and plugins (for example, HTML5, IndexedDB, and WebSQL). For example, many popular browsers provide the ability to clear browser storage, typically in the settings or preferences area. See your browser's help function or support area to learn more. Most email clients have settings that allow you to prevent the automatic downloading of images, including pixel tags, and the automatic connection to the web servers that host those images. Other technologies may be cleared from within the application. In addition to these choices, if you want to exercise your choices for behavioural advertising on ZeeWave, please see “Advertising Choices” above. Section E: Other Important Privacy Disclosures Sharing Functionality in our Service You can use sharing functionality available in our service to disclose your personal information in the following ways: certain portions of our service may give you options to share information by email, text message, and social or other sharing applications, using the clients and apps on your device; and social plugins and similar technologies that allow you to share information. Social plugins and social applications are operated by third-party social networks, and are subject to their terms of use and privacy policies. Similarly, some ZeeWave game features may require use of a third party service, which is subject to that service’s terms of use and privacy policy. Security We use reasonable administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Retention of Personal Information We may retain personal information as required or permitted by applicable laws and regulations, including to honour your choices, for our billing or records purposes, and as otherwise necessary to fulfil the purposes described in this Privacy Statement. Specifically, we retain personal information for as long as necessary to provide our service; to administer and operate our business; to research, analyse, and improve our services; to send marketing and informational messages; to support Advertisements; for safety, security, and fraud prevention; and to comply with law and enforce the ZeeWave Terms of Use. Our retention of personal information is based on many factors such as your relationship with ZeeWave (for example, whether you are a current ZeeWave member), the nature of the personal information, our legal obligations, and the need to defend or resolve current or anticipated legal claims. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required. Other Websites, Platforms and Applications The ZeeWave service may use, or be provided through, features operated by third party platforms (such as the display of social media content, or the provision of voice controls), or contain links to sites operated by third parties. In addition, you may encounter third party applications that interact with the ZeeWave service. These third parties have their own privacy policies. For example, you may be able to access the ZeeWave service through platforms such as smart TVs, mobile devices, set top boxes, gaming systems, and other internet-connected devices. These platforms have separate privacy statements, notices, and terms of use, which we recommend you review. We may provide support for the ZeeWave service (such as an online support forum for ZeeWave customer support, or a particular ZeeWave game). Information that you post or make available on such sites and forums are publicly available (unless otherwise noted on the site or forum). Minors You must be at least 18 years of age or older (or the age of majority in your country of residence) to subscribe to the ZeeWave service. Individuals under this age may only use the service with the involvement, supervision, and approval of a parent or legal guardian. Changes to this Privacy Statement We will update this Privacy Statement from time to time in response to changing legal, regulatory, or operational requirements. We will provide notice of any such changes (including when they will take effect) as required by law. Your continued use of the ZeeWave service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not want to acknowledge or accept any updates to this Privacy Statement, you may cancel your account. To see when this Privacy Statement was last updated, please see the "Last Updated" date below. Section F: Supplemental Privacy Disclosures for Certain Services The Supplemental Privacy Disclosures for Certain Services below apply in addition to disclosures above in this Privacy Statement. Last Updated: October 1, 2025